Effective Date: September 15, 2014
We at North Coast Natives ("NCN") respect your privacy and value the relationship we have
currently located at northcoastnatives.co.nz ("Site"), how we may use that information and
the security of this information as well as how you can access, modify or delete your personal
information. It also explains how you can object to the processing of your personal information
or to receiving communications about our products and services.
not govern any other information or communications that may reference or represent NCN
products on sites not controlled by us, or in our non-electronic direct-to-consumer retail sales.
Information We Collect and How We Use It
You may choose to provide us with personal information when you visit our Site. For example, if
you decide to complete an online survey, you may be asked to provide certain information such
as your contact information (name, email address, mailing address, and telephone number),
and the tree species brands and and related products that interest you. If you would prefer
that we not collect any personal information from you, please do not provide us with any such
If you so elect, the information you provide may be used by NCN to create and deliver to you
emails such as our newsletters, surveys or other email messages containing product and event
information, tips or promotions (“Emails”). If you do elect to receive them and later decide
that you would no longer like to receive these Emails, you can unsubscribe anytime by sending
us an email to that effect.
Communications to Serve You
If you have elected to provide us with your contact information, we may provide you with
service related announcements by any means, including email, concerning the Site or contact
you regarding your customer service requests or questions. These types of communications are
necessary to serve you, respond to your concerns and to provide the high level of customer
service that NCN offers its customers.
We may use your personal information to provide you with customized service and use of our
Site. For example, we may suggest products that would be of particular interest to you.
Special Events, Questionnaires and Surveys
On occasion, NCN may sponsor special events (such as contests, sweepstakes or other
offerings), questionnaires and surveys. There may be specific rules applicable to these
promotions that explain how any personal information you provide will be processed. We
strongly suggest you review any applicable rules before participating. To the extent any special
event, questionnaire or survey is not subject to specific rules, the processing of personal
Technologies That Allow Us to Customize Your Experience on Our Site
We use various technologies to collect information (such as your web request, Internet Protocol
address, browser type, browser language, the date and time of your request) about your visit to
our Site and to enhance and customize your experience on our Site. For example, we may
collect the Internet Protocol (IP) address identifying your computer or device and indicating
your geographic region for statistical purposes. In some instances, we may use these
technologies in combination with the personal information you provide on the Site. These
technologies may provide a variety of information such as whether you have visited our Site
before. They also may enable you to save your preferences. Each technology is explained
Web Beacons and Tracking Links
Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology
consist of a few lines of code and are embedded on the pages of our Site. They are often used
in combination with cookies and are often not visible to the user of the Site. Web beacons may
relay information to third parties such as our service providers and may be used in order to
track customer response to certain advertising, to better target interactive advertising and to
enhance customer support and usability. If you reject our cookies (see “Cookies” section
below), you will prevent Web beacons from relaying this information about you and may limit
your use of some of our Site features.
Browser cookies are bits of text that are placed on your computer’s hard drive when you visit
our Site. Flash cookies are similar to browser cookies except that they can store data more
complex than simple text and are stored in your browser rather than on your hard drive.
You can have your browser and/or plugs to your browser, such as flash, notify you of, or
automatically reject, cookies.
Information We Share and With Whom We Share It
We will not provide your personal information to third parties for their use in marketing their
products or services to you without your consent, In addition, we do not sell or otherwise
disclose personal information about our Site visitors.
We may retain other companies and individuals to perform functions on our behalf consistent
email vendors, webhosting companies and fulfillment companies (e.g., companies that
coordinate mailings). Such third parties may be provided with access to personal information
needed to perform their functions but may not use such information other than on our behalf
In addition, in some instances, you may be offered the opportunity to consent to the sharing of
your information with a third party such as an event or promotion co-sponsor. If you consent,
we will share your information with such third party and the information you provide may be
used by such third party for their own purposes and in accordance with their own policies.
As we continue to develop our business, we might sell certain of our assets. In such
transactions, user information, including personal information, generally is one of the
transferred business assets, and by submitting your personal information on the Site you agree
that your data may be transferred to such parties in these circumstances. You may choose not
to have your information transferred as a business asset
Compliance with Law
We may disclose information that is necessary to comply with any applicable law, regulation,
legal process or governmental request. In addition, we may disclose any information when it is
necessary to prevent physical harm or financial loss or in connection with suspected or actual
Transfer of Data to Other Countries
NCN and third parties who may receive your personal information in accordance with this
NEW ZEALAND as well as in the United States and other countries which may have varying legal
protections applicable to personal information. All third parties that receive your personal
regardless of where they are located.
How We Protect Personal Information
We maintain reasonable safeguards for this Site to protect against unauthorized disclosure,
use, alteration or destruction of the personal information you provide on the Site. If you have
any questions about security at our Site, you can send an email via our website contact page.
Updating Your Information
You have the ability to review, change or request deletion of your personal information by
sending an email via our website contact page.
Opt-Out and Managing Your Preferences
You may choose whether or not you would like to receive Email from us. You may change your
preferences with respect to Email at any time via our website contact page.
We have taken great measures to ensure that your visit to our Site is an excellent one and that
your privacy is constantly respected. If you have any questions, comments or concerns about
our privacy practices, please contact us by email using our website contact page.